The Challenge Our high-SKU, design-first ecom client faced a crippling 40%+ order return rate which kept eroding margins. This is a COD-heavy market, so high order return rates are deemed as “standard” – but we weren’t buying it. Order returns pose a double threat to profitability because: Root Cause Analysis To identify the root cause, … Continue reading How SKU-Level Analysis Cut Order Returns by 50% & Increased AOV